FREQUENTLY ASKED QUESTIONS
HOW WILL I GET MY RESULTS?
When your results are ready, we will email them and the invoice as a PDF. We will also put the results in a Google Drive folder that we will share with you.
CAN I REQUEST DIFFERENT ANALYTES BE TESTED FOR THAN WHAT YOU LIST?
Yes. However, this would count as a custom analysis, so turnaround time will vary depending on whether or not we have standards on hand. Please call us for pricing, turnaround time, and overall feasibility before sending or dropping off your samples.
WHAT IF I DON'T PROVIDE ENOUGH SAMPLE?
If you don't provide enough sample we will generally still try and analyze it. However, this will raise your reporting limits so be prepared for only high level analytes to be reported.